Job description

Job Overview: We are looking for a  professional Call Center Representative to join our customer service team.

Key Responsibilities:

1. Customer Support: Handle inbound and outbound calls, addressing customer inquiries, complaints, and requests in a timely and efficient manner.
2. Problem Resolution: Provide accurate information and solutions to customer issues, escalating complex cases to the appropriate department when necessary.
3. Data Entry: Maintain accurate records of customer interactions and transactions in the company’s database.