Job Title: Telecaller

Location: Gandhipuram

Job Description:
We are looking for a dedicated and confident Telecaller to join our team in Gandhipuram. The primary role involves making outbound calls to potential clients, handling inbound inquiries, and providing information about our products and services. You will also be responsible for maintaining records of calls, following up with leads, and ensuring excellent customer service. This role is ideal for someone who enjoys talking to people and has good communication skills.

Key Responsibilities:

Make outbound calls to potential customers and follow up on inquiries

Answer incoming calls and respond to customer questions

Explain company products or services clearly and politely

Maintain accurate records of calls and customer interactions

Achieve daily or weekly call targets set by management

Coordinate with the sales or marketing team for lead generation

Required Skills:

Excellent verbal communication skills in English and Tamil

Pleasant phone etiquette and professional tone

Basic computer skills for entering data and maintaining records

Good listening and problem-solving skills

Confidence to handle objections and provide solutions

Benefits:

Friendly and supportive work environment

Opportunity to gain experience in customer handling and sales

Incentives or performance-based rewards

Fixed working hours with occasional flexibility

Opportunity for growth in the company