Job Title: Hardware & Software Support

Job Description:
We are looking for a Hardware & Software Support Executive to handle day-to-day technical issues related to computers, laptops, and mobile devices. The role involves diagnosing problems, performing repairs, installing software, and providing support to customers or internal staff. The candidate should be patient, solution-oriented, and comfortable handling both hardware and basic software troubleshooting.

Key Responsibilities:

Diagnose and repair hardware issues in desktops, laptops, and mobile devices

Install, update, and configure operating systems and required software

Identify and fix common software errors and system issues

Handle basic networking tasks such as Wi-Fi setup and printer configuration

Maintain service records and job reports

Provide clear explanations and guidance to customers

Ensure timely service and quality support

Required Skills:

Good knowledge of computer hardware components

Basic understanding of Windows OS and common software applications

Ability to troubleshoot and resolve technical issues

Knowledge of mobile phone hardware and software (preferred)

Basic networking knowledge

Good communication and customer-handling skills

Time management and problem-solving ability

Preferred Qualification:

Diploma / ITI / Any technical certification

Freshers with technical knowledge or experienced candidates can apply

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