The Opportunity
Join our call center team and provide excellent customer service for domestic voice processes. Handle inbound and outbound calls while assisting clients and promoting products/services.
Your Key Responsibilities
• Handle inbound/outbound calls and customer queries
• Promote products/services and achieve targets
• Maintain accurate records of calls and client interactions
• Support sales and marketing teams as required
Skills and Attributes for Success
Required Skills:
• Good communication and interpersonal skills
• Basic computer knowledge
• Customer service skills
Preferred Qualifications:
• Previous experience in call center or customer support is a plus
• Ability to handle pressure and meet targets
Education:
• Any graduate / equivalent
Employment Type: Full Time, Permanent
Department: Call Center / Customer Support
Role Category: Customer Service / Domestic Voice Process