Job Title: Telecaller
Location: R.S.Puram

Job Summary

We are looking for a Telecaller to handle customer calls and provide information about the company’s products or services. The candidate will be responsible for making outbound calls, responding to customer enquiries, and maintaining good relationships with clients. This role requires clear communication skills and a positive attitude while interacting with customers.

Key Responsibilities

Make outbound calls to potential customers and introduce company services.

Handle inbound calls and respond to customer enquiries.

Provide accurate information about products, services, or offers.

Follow up with customers and maintain proper call records.

Generate leads and support the sales team.

Maintain a professional and polite conversation with customers.

Update customer details in the system or records.

Skills Required

Good communication and interpersonal skills

Clear speaking and listening ability

Basic computer knowledge

Ability to handle customer queries politely

Good convincing and negotiation skills

Ability to work in a team environment

Time management and attention to detail