Job Title: International Voice Process Executive

Location: Sowripalayam
Industry: Software Company / Medical Billing Service

Job Summary:

We are hiring candidates for International Voice Process to handle overseas client communication. The role involves interacting with international customers, resolving queries, and providing professional customer support over calls.

Key Responsibilities:

Handle inbound and outbound international calls

Provide accurate information about products or services

Resolve customer queries and complaints effectively

Maintain call quality and service standards

Update customer details in the system

Achieve daily and monthly performance targets

Follow company communication guidelines

Escalate complex issues to the concerned department

Maintain proper call documentation

Ensure customer satisfaction at all times

Required Skills:

Excellent English communication

Neutral accent preferred

Active listening skills

Customer handling ability

Basic computer knowledge

Typing skills

Problem-solving skills

Night shift flexibility

Qualification:

Any Degree

Freshers and experienced candidates can apply

Benefits:

Attractive salary package

Night shift allowance

Performance incentives

Training provided

Career growth opportunities

Friendly work environment

Interested candidates can apply immediately.