Customer Relation Executive — Store

Location: B.R. Puram
Salary: ₹12,000 – ₹18,000/month
Timing: 9:30 AM – 6:30 PM

Key Responsibilities:

Serve as the first point of contact for customers visiting the store.

Handle inquiries, complaints, and provide timely resolutions.

Maintain detailed records of customer interactions and feedback.

Coordinate with the sales and service teams to ensure smooth customer experiences.

Suggest process improvements to enhance customer satisfaction and loyalty.

Assist in promotional campaigns and upselling initiatives.

Skills Required:

Excellent communication and interpersonal skills.

Strong problem-solving ability and patience.

Basic computer skills (MS Office, CRM software).

Customer-centric attitude with attention to detail.

Ability to work under pressure and multitask.