BITS Employment is Hiring
Position: Customer Relationship Executive

Location: Coimbatore
Industry: Service / Retail / Corporate
Experience Required: 1–3 Years (Customer Service Preferred)
Employment Type: Full-Time

About the Role
We are seeking a proactive Customer Relationship Executive to handle client interactions, resolve queries, and ensure excellent service delivery. The role focuses on building long-term customer relationships and enhancing satisfaction.

Key Responsibilities

• Manage customer inquiries, complaints, and service requests
• Build strong relationships with clients for retention and loyalty
• Provide accurate information about products/services
• Coordinate with internal teams to resolve customer issues
• Maintain records of interactions and feedback in CRM
• Monitor client satisfaction and suggest improvements

Required Skills & Qualifications

• 1–3 years of experience in customer service or relationship management
• Strong communication, interpersonal, and problem-solving skills
• Familiarity with CRM tools and office software
• Ability to handle multiple clients and work under pressure

Why Apply Through BITS Employment

• Work in a dynamic and customer-focused environment
• Opportunity to develop relationship management and communication skills
• Exposure to corporate client handling and service excellence

📩 Interested candidates can share their updated resume to BITS Employment
📞 Contact: 8220999393