8220999393 No.21C, 3rd floor, Catholic Syrian Bank Upstairs,Sri Ganesha Complex

Customer Service Representative, apply now!

  • Location:
  • Salary:
    negotiable
  • Job type:
    Full-Time
  • Posted:
    3 days ago
  • Category:
    ALL CATEGORIES, BPO
  • Deadline:
    June 11, 2025
  • Job Level:

Job Post: Customer Service Representative
Job Type: Full-Time / Part-Time
Job Overview:
We are looking for a committed and customer-oriented person to connect our group as a Client Benefit Representative. You will play a pivotal part in ensuring our clients have a positive experience, addressing their needs and settling any issues they may encounter.
Key Responsibilities:
• Handle approaching client calls, emails, and chat inquiries.
• Provide detailed data on items and services.
• Troubleshoot and resolve client issues efficiently.
• Process client orders and handle returns and exchanges.
• Maintain exact client records.

Qualifications:
• High school diploma or equivalent; Bachelor’s degree preferred.
• Experience in a client benefit environment.
• Strong communication and interpersonal skills.
• Excellent problem-solving skills.
• Proficiency in Microsoft Office and client service software.
• Ability to stay calm under pressure.
• Flexible accessibility, including weekends and holidays if required.