The Opportunity
Provide excellent customer support for domestic voice processes, handling inbound and outbound calls while maintaining high-quality service.
Your Key Responsibilities
• Handle inbound/outbound domestic calls
• Provide customer support and resolve queries
• Maintain call records and achieve KPI targets
• Support the team in achieving business objectives
Skills and Attributes for Success
Required Skills:
• Good communication in English/Tamil
• Basic computer knowledge
• Customer service orientation
Preferred Qualifications:
• Experience in BPO or call center is a plus
• Ability to manage time and targets effectively
Education:
• Any graduate / equivalent
Employment Type: Full Time, Permanent
Department: Call Center / BPO
Role Category: Customer Service / Domestic Voice Process