Job Title: Customer Support Executive
Location: Coimbatore
Duration: Full-Time
Experience: Fresher / 0–1 year

Job Description:

• Handle customer queries via calls, emails, or chats.

• Resolve complaints and provide effective solutions.

• Maintain records of customer interactions.

• Assist in service follow-ups and feedback collection.

• Provide product or service information to clients.

• Coordinate with internal teams to address issues.

• Ensure high customer satisfaction and quality service.

• Report recurring issues to management.

• Participate in training sessions to enhance skills.

• Follow company policies and procedures in all interactions.

Skills Required:

• Excellent communication and listening skills.

• Problem-solving and decision-making abilities.

• Patience and customer-oriented mindset.

• Basic computer and typing skills.

• Ability to work independently and in a team.

Benefits:

• Hands-on experience in customer service.

• Skill enhancement in communication and problem-solving.

• Career growth opportunities.

• Exposure to professional work environment.

Contact: 8220999393