JOB DESCRIPTION:

Meet, welcome and coordinate Visitors who enter the campaign area

Seek verbal input from clients on a customary premise and react to all Visitor questions in a opportune and proficient manner

Serve as a point of contact for long-stay Visitors of 14 days or longer guaranteeing they feel comfortable and can inquire exhortation or data from Visitor Relations
Manage, record and resolve expeditiously Visitor or client complaints

Ensure a exceptionally tall level of client benefit is continually kept up for Gathering, Campaign range and Official Lounge

Demonstrate a exhaustive understanding of all offices and administrations given inside the lodging and distinguish openings for up-selling and advancing when appropriate

Show inventiveness with thoughts with respect to lobby/reception beautification at reasonable regular time periods in arrange to improve the generally picture and warmth of this range for the Visitor