Job Title: Service Advisor

Job Description:
We are looking for a customer-focused Service Advisor to handle service enquiries and coordinate between customers and the service team. The role involves understanding customer needs, explaining service requirements, and ensuring timely delivery of vehicles with quality service.

Key Responsibilities:

Greet customers and understand their vehicle service requirements

Prepare job cards and explain service details clearly

Coordinate with technicians for smooth service flow

Update customers on service status and timelines

Ensure customer satisfaction at the time of vehicle delivery

Handle basic complaints and follow up when required

Skills Required:

Good communication and customer handling skills

Basic knowledge of two-wheeler / automobile servicing

Ability to explain service details in a simple way

Problem-solving and coordination skills

Basic computer knowledge

Time management and multitasking ability