Job Title: Telecaller
Job Description

We are looking for a confident and friendly Telecaller to handle outbound and inbound calls. The role involves speaking with customers, explaining products or services, answering queries, and maintaining call records. The candidate should be comfortable talking over the phone and able to build a good connection with customers.

Key Responsibilities

Make outbound calls to customers and respond to incoming calls

Explain company products or services clearly

Understand customer needs and provide correct information

Follow up with interested customers

Maintain daily call records and reports

Handle customer queries politely and professionally

Achieve daily and monthly call targets

Required Skills

Good communication skills in local language and basic English

Pleasant voice and confident speaking ability

Ability to convince and handle customers patiently

Willingness to learn and adapt

Time management and target-oriented approach

Qualification

Minimum: 10th / 12th pass

Freshers and experienced candidates can apply