📌 Job Title: Telecaller

Department: Sales / Customer Support
Employment Type: Full-Time

📝 Job Description

The Telecaller will be responsible for contacting potential or existing customers via phone to promote products/services, generate leads, handle inquiries, and provide excellent customer support.

🎯 Key Responsibilities

Make outbound calls to prospective customers to promote products/services

Handle inbound calls and respond to customer inquiries

Explain product features, pricing, and offers clearly

Maintain call records and update customer details in the system

Follow up with customers for feedback and conversions

Achieve daily/weekly/monthly call and sales targets

Handle customer complaints professionally

🎓 Required Qualifications

Minimum: 10th / 12th / Any Degree

Freshers or experienced candidates can apply

Basic computer knowledge preferred

🛠️ Required Skills

Excellent communication skills (Tamil & English preferred)

Persuasive and negotiation skills

Good listening ability

Confidence and positive attitude

Customer handling skills

Basic computer and data entry skills

Ability to work under targets

⭐ Preferred Skills

Experience in telecalling / telesales / customer support

Knowledge of CRM software

Sales-oriented mindset