1. Telecalling:

• Conduct outbound calls to potential clients/customers to promote our products/services.
• Handle inbound calls, addressing customer inquiries, and providing information about our offerings.
• Build and maintain strong customer relationships through effective communication.
• Achieve daily/weekly/monthly targets for outbound calls and lead generation

2. Customer Relationship Management (CRM):

• Update and maintain customer information in the CRM system.
• Ensure accurate and timely recording of customer interactions.
• Collaborate with sales and marketing teams to provide support in lead generation and follow-ups.

3. Reporting:

• Generate and present reports related to telecalling activities and administrative tasks.
• Provide regular updates to management on call performance and achievements.