Job Title: Voice Process Executive
Location: Ramanathapuram
Experience: 0–3 years (Freshers can apply)
Salary: As per industry standards
Job Description: We are looking for a Voice Process Executive to handle customer interactions over calls. The role involves addressing customer queries, providing solutions, and ensuring a positive customer experience. The ideal candidate should have clear communication skills, patience, and the ability to work in a fast-paced environment. Key Responsibilities: Handle inbound and outbound calls professionally. Resolve customer queries and provide accurate information. Maintain records of interactions and transactions. Collaborate with team members to achieve service targets. Adhere to company policies and quality standards. Required Skills / Competencies: Excellent verbal communication skills. Patience and problem-solving ability. Customer-focused attitude. Basic computer knowledge for call logging and reporting.