We Are Hiring Now – Service Coordinator

Job Title: Service Coordinator
Location: NSN Palayam
Employment Type: Full-Time

Job Description (JD):

We are looking for a proactive and organized Service Coordinator to manage service operations, schedule technicians, and ensure excellent customer support. The ideal candidate will act as the key link between customers, service teams, and management to deliver timely and efficient service.

Key Responsibilities:

Coordinate daily service activities and assign tasks to technicians

Schedule maintenance, installation, and repair appointments

Handle customer inquiries, complaints, and service requests

Track job progress and ensure timely completion

Maintain service records, reports, and documentation

Communicate with internal teams to ensure smooth operations

Monitor service quality and customer satisfaction

Prepare service-related reports for management

Required Skills:

Strong communication and interpersonal skills

Good organizational and multitasking abilities

Customer service orientation

Problem-solving skills

Time management

Basic computer knowledge (MS Office, email, scheduling tools)

Ability to work under pressure and meet deadlines

Preferred Qualifications:

Any degree/diploma

Experience in service coordination, customer support, or operations (Freshers can also apply)

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