Job Title: Customer Service Executive
Location: Vadavalli
Job Description:
We are looking for a Customer Service Executive to handle customer interactions and ensure a smooth service experience. The role involves responding to customer queries, resolving complaints, and providing accurate information about products or services. The candidate should be patient, attentive, and able to handle customers professionally.
Key Responsibilities:
Handle inbound and outbound customer calls
Respond to customer queries via phone, email, or chat
Resolve complaints in a timely and professional manner
Maintain records of customer interactions
Provide accurate product or service information
Follow up with customers to ensure satisfaction
Work with internal teams to resolve issues
Skills Required:
Communication Skills
Problem Solving
Active Listening
Customer Handling
Time Management
Benefits:
Fixed salary
Performance incentives
Friendly work environment
Training and support
Career growth opportunities
Qualification:
Any degree or diploma. Freshers and experienced candidates can apply.