Job Title: Receptionist

Job Description: We are currently seeking a highly motivated and customer-focused Receptionist to join our team. As the first point of contact for our company, the Receptionist plays a crucial role in creating a positive first impression and ensuring the smooth operation of our front desk.

Responsibilities:

1. Greet and welcome visitors, clients, and employees with a warm and friendly demeanor.
2. Answer and direct incoming calls promptly and professionally.
3. Manage and coordinate appointments, meetings, and conference room reservations.
4. Maintain a neat and organized front desk area, ensuring that it reflects our company’s professionalism.
5. Assist with administrative tasks, such as data entry, filing, photocopying, and handling mail and packages.
6. Keep an updated record of visitor logs and issue visitor badges when necessary.
7. Provide information to visitors and callers about the company, its services, and its location.
8. Assist in maintaining office security by monitoring visitor access and ensuring compliance with company policies.
9. Handle inquiries and requests from clients and employees, directing them to the appropriate department or individual.
10. Manage and order office supplies as needed, keeping track of inventory.
11. Ensure the reception area and common spaces are kept clean and organized.
12. Collaborate with other administrative and support staff to ensure the overall efficiency of the office.
13. Follow company protocols and procedures for handling emergency situations, including evacuation procedures.

Qualifications:

• High school diploma or equivalent; college degree preferred.
• Previous experience as a receptionist or in a customer service role is a plus.
• Excellent interpersonal and communication skills.
• Professional appearance and demeanor.
• Strong organizational and multitasking abilities.
• Proficiency in using office equipment, including multi-line phone systems.
• Basic computer skills and familiarity with office software (e.g., Microsoft Office Suite).
• Ability to remain calm and composed in high-pressure situations.
• Strong attention to detail and accuracy.