As a Retail Sales Associate, you will play a vital role in our company’s success by providing exceptional customer service and driving sales. You will be responsible for assisting customers, maintaining a clean and organized store environment, and achieving sales targets. This position offers an opportunity for growth within the company for individuals who excel in their role.
Greet and assist customers in a friendly and professional manner.
Listen to customer needs and provide product recommendations and solutions.
Handle customer inquiries, complaints, and returns efficiently and professionally.
Meet or exceed monthly and quarterly sales targets.
Engage with customers to identify their needs and offer suitable products or services.
Upsell and cross-sell products to maximize sales opportunities.
Ensure the store is clean, organized, and well-maintained at all times.
Restock merchandise and ensure proper pricing and labeling.
Perform routine inventory checks and report discrepancies to management.
Stay up-to-date with product knowledge to effectively communicate features and benefits to customers.
Attend product training sessions as required.
Process cash, credit card, and other forms of payment accurately.
Maintain cash register and reconcile sales transactions at the end of each shift.
Collaborate with colleagues to create a positive working environment.
Assist in training new employees when required.
High school diploma or equivalent (additional education or certifications in retail/sales is a plus).
Previous retail sales experience preferred but not required.
Excellent interpersonal and communication skills.
Strong customer service orientation.
Basic math skills for cash handling and inventory management.
Ability to work a flexible schedule, including evenings, weekends, and holidays.